Bharti Airtel’s Mumbai outage continues

30 Dec 2011 Evaluate

Bharti Airtel’s customers in Mumbai are still facing trouble while accessing data and mobile services. The data services like 3G, GPRS, CDMA of the telecom company were disrupted due to an outage caused by a fire in the telco’s Malad office, Mumbai on December 27, 2011.

The fire had impacted some critical installations such as roaming, IPLC and VSAT links, and internet gateways, which are vital for running voice and data services. However, the company claims to have restored voice services completely for retail customers, while there are some glitches to be rectified for data services for enterprise customers.

Bharti Airtel offers mobile voice and data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national and international long distance services to carriers. The company has been ranked among the six best performing technology companies in the world by business week.

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