Hinduja Global Solutions (HGS) added to its awards tally for 2014, a silver for ‘Best Large Contact Center’ at the recently concluded global finals of the Contact Center World Awards. A repeat performer at the prestigious awards program, HGS was the winner of ‘Best Large Contact Centre’ at the EMEA finals of the program held in July this year.
The recognition for Best Contact Center went to HGS’s Centre of Excellence for Customer Retention & Loyalty in Preston, UK, for delivering exceptional customer service while driving agent performance through transformational programs. The win solidifies HGS’s position as a leader in analytics-driven sales, retention and loyalty customer service, which create competitive advantage and drive top line impact for businesses.
Hinduja Global Solutions, a part of the multi-billion dollar conglomerate ? Hinduja Group, excels in providing outsourcing solutions that include Back Office Processing, Contact Center services and customized ITES solutions to its global clientele comprising several Fortune 500 Companies.
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Quess Corp | 570.35 |
eClerx Services | 2189.00 |
Info Edge | 5710.40 |
CMS Info Systems | 449.05 |
Affle (India) | 1153.00 |
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