HCL Technologies Ltd.

IT major HCL Technologies today has signed a five-year IT infrastructure management contract with home appliances maker Electrolux. As part of the deal, HCL will support Electrolux's workplace services including proactive monitoring and management of network, servers, IT security and end-user computing environment in the Asia Pacific region, including Australia. The deal size was, however, not disclosed.

Electrolux wanted to offer standardised service to its operations in Asia Pacific without increasing costs. In HCL, it found a partner that understands standardisation of services and has an ability to support the business locally across the region.

HCL will deliver these services through its centres in India and Malaysia. It will also provide multilingual helpdesk services in English, Vietnamese, Thai and Bahasa (Malaysia and Indonesia).