-8.85 (-0.28%) Tata Consultancy Services’ Digital Software and Solutions (DS&S) group has launched a new TCS ‘Customer Insights & Intelligence’ (CI&I) software solution for retail banks.
The CI&I solution is pre-integrated and modular software designed specifically for the retail banking industry to accelerate the transition from a product-focused organization to a customer-centric enterprise. The solution captures and analyzes structured, unstructured, high volume, and high velocity data to create a single view of the customer and provides actionable intelligence about behaviors across channel and organizational silos.
TCS is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. The company offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services.