Tata Power Company Ltd.

Tata Power, India’s largest integrated power company, has started implementation of its e-bill module, a service that allows its customers to receive, view and make payments online. With this initiative, Tata Power aims to provide its customers a convenient option to get information and do meaningful transactions online, in a greener manner.

Besides, some of the recent customer care initiatives taken by the company include a new modern call centre for calls related to electricity bill; a multi-lingual customer portal in English, Hindi and Marathi, to further facilitate and ease consumer connect with the company; mobile collection vans and bill payment kiosks for facilitating cash payments and credit and debit card online payment facility.

Tata Power is India's largest integrated private sector power utility with an installed generation capacity of 5297 MW and a presence in all the segments of the power sector viz. Generation (thermal, hydro, solar and wind), Transmission, Distribution and Trading.