Tech Mahindra Ltd.

Tech Mahindra, a specialist in digital transformation, consulting and business re-engineering has launched the Connected Service Experience Solution, which will enable the manufacturing industry to integrate connected devices with end-to-end business processes. Built on Pegasystems’ industry-leading Pega 7 Platform, this solution allows organizations to harness the power of the Industrial Internet of Things (IIoT) for increased efficiency and better customer experiences.

The business value of IIoT lies in the seamless and real-time orchestration and collaboration of workflows involving connected devices, enterprise applications, and people. To achieve this, manufacturers need to process large amounts of data collected by connected devices and use it to provide optimal personalized services while maintaining operational efficiency. The Connected Service Experience Solution leverages this data so organizations can understand both the devices and the people using them to intelligently transform insight to action.

Tech Mahindra is a leading provider of solutions and services to the telecommunications industry with a majority stake owned by Mahindra & Mahindra. The company, since 2002 has operations in China with offices in Beijing, Shanghai, Nanjing and Guangzhou.