Wipro and TCS are among three companies vying to bag the prestigious Sri Seva Project of the Tirumala Tirupati Devasthanam (TTD) to provide IT solutions that will help devotees. The Sri Seva project would help the administration in offering services like providing rooms, laddus as well as in tonsuring.
The four main e-services such as e-seva, e-accommodation, e-sudarshanam and e-hundi are being offered at present to the devotees by TTD. For better services to pilgrims TTD feels that as many as 48 departments are needed to be automated and brought under one platform.
Presently for the technical bids Wipro, TCS and Infinite Computer Solutions have been shortlisted and the next step will be going for financial bids. TTD wants to implement the project by December. Once the process of technical bids for the Sri Seva project gets over in a span of ten days, the TTD may go for financial bids. The project is estimated to cost between Rs 30 crore to Rs 35 crore, with an additional maintenance cost of around Rs 12 crore every year in the first phase.
According to TTD, around 50,000 devotees visit Lord Balaji's main temple in Tirumala every day and on holidays and festivals, the figure crosses one lakh. The phenomenal growth in the number of pilgrims visiting Tirumala has put constant pressure on all the systems, most of which are based on manual operations. This has prompted TTD to look for Sri Seva Project.