LTIMindtree Ltd.

Larsen & Toubro Infotech (LTI) has been ranked number one in the overall customer satisfaction, in the European IT outsourcing study conducted by Whitelane Research. The French study is part of Whitelane’s annual extensive IT outsourcing survey. LTI is positioned well above the industry average on several Key Performance Indices such as Service Delivery, Relationship, Commercial, and Transformation.

The study compared leading service providers on eight performance indicators viz. Service delivery, Account management, Proactivity, Price level, Contractual flexibility, Innovation, Transformation, & Business understanding. Based on client ratings, LTI scored an impressive average of 80% satisfaction. Whitelane’s IT Outsourcing study was conducted with senior-level executives that have an influence on corporate IT strategy and IT sourcing decisions. Both organizations with large IT budgets as well as organizations that have outsourced a significant amount of their IT processes, receive an invitation to participate in the research.

Larsen & Toubro Infotech is a global technology consulting and digital solutions company helping more than 250 clients succeed in a converging world.