Wipro Ltd.

Wipro has been positioned as a 'Leader' in the NelsonHall Vendor Evaluation & Assessment Tool (NEAT) report for Customer Experience Services in Travel, Transport & Hospitality 2018.  Wipro's position as a Leader was driven by its proprietary tools and investments in the sectors, which include digital enablement, big data analytics, automation and omnichannel delivery to increase operational efficiencies and improve customer experience.

The report analyzed the overall performance of global vendors based on their Customer Experience (CX) service offerings in the travel, transport & hospitality sectors, with a focus on cost optimization, revenue generation and CX improvement.

Wipro is a leading global information technology, consulting and business process services. The company harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help clients adapt to the digital world and make them successful.