Bharti Airtel Ltd.

In a bid to better deal with queries and complaints based on ethnicity, religion and race, Bharti Airtel is reportedly planning to train its customer response teams, after being accused of giving in to bigotry on social media earlier this week.

The company will sensitize its customer facing executives to any requests or complaints based on ethnicity, etc. to avoid any allegations of discrimination in future.

Bharti Airtel is a leading integrated telecommunications company with operations across Asia and Africa.