IDBI Bank to launch ‘Online Loan Monitoring System’

IDBI Bank will be launching a 24X7 loan monitoring system for its retail as well as corporate clients. This step is a proactive measure taken by the bank to enhance customer delight along with venturing a new initiative.

Under this facility, a customer can directly inform a centralized system about submission of his/her loan application details to IDBI Bank via SMS, email or through the website. Besides, a dedicated SMS number, Email ID (loan@idbi.co.in) and utility in the website has been created for this purpose. The bank is expecting these mechanisms to go live shortly. 

IDBI Bank is leveraging its modern technology to serve and provide banking and financial services to its customers. So far, the customers were able to get details about their loan request only through the Branch Offices. This initiative shall go a long way in serving the individuals as well as corporates.

IDBI Bank is the youngest new generation public sector universal bank that rides on a cutting edge core banking Information Technology platform. This enables the Bank to offer personalized banking and financial solutions to its clients through its 980 branches and 1579 ATMs.