Infosys Ltd.

Infosys has been recognized as a Leader in the IDC MarketScape: ‘Worldwide IT Service Management (ITSM) Implementation Services 2019 Vendor Assessment’. The IDC MarketScape recognized Infosys for its unique ITSM offerings which include end-to-end services focusing on enhancing Customer Delight and Service Experience by building on-the-go next generation solutions with new technologies like AI and automation.

The company has made significant investment in vertical specific ITSM offerings, specifically in pharma, insurance and retail sectors. Its service management offerings run across the entire service life cycle from advisory to implementation & support to managed services thereby offering the full lifecycle of ITSM services complemented with a rich portfolio of prebuilt offerings.

Infosys is a global leader in technology services and consulting. The company enables clients in 45 countries to create and execute strategies for their digital transformation.