Tata Consultancy Services Ltd.

Federal Bank has improved Customer Experience with Tata Consultancy Services’ (TCS) Digital CASA Platform. As part of its transformation agenda, Federal Bank chose TCS to reimagine its account opening and KYC processes. Based on its Business 4.0 thought leadership framework, Machine First Delivery Model and Enterprise Agile framework, TCS deployed its CASA Account Opening Platform on a business utility model - tablet and web based - on the TCS Cloud.

Tata Consultancy Services is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years.