-1.20 (-0.31%) Kotak Mahindra Bank (Kotak) has launched its AI-driven chatbot ‘Keya’. Kotak customers are actively adopting Keya, which has crossed over 3.5 million queries from over 1 million unique users with 93% accuracy.
Kotak Mahindra Bank offers a wide range of banking products and financial services for corporate and retail customers through a variety of delivery channels and specialized subsidiaries in the areas of personal finance, investment banking, life insurance, and wealth management.