392.55 (2.73%) In an effort to help its heavy rain-hit customers across Mumbai, Maruti Suzuki India has promptly reached out to the customers with precautionary steps to prevent car damage. More than 3.5 lakh SMSes have been sent to inform customers about preventive measures, which would help them to protect their vehicles from aggravating damage.
Maruti Suzuki has actioned series of measures. These include assigning area-wise Service Managers to help customers in distress. The mobile numbers of Service Managers are being shared with the customers in their respective areas, so that the customers can directly reach out for any assistance. Maruti Suzuki has also tied up with vehicle towing agencies to provide seamless 24x7 services. Inventory of spare parts have been strengthened to prevent any shortage and offer quick service. Additionally, the company has tied up with insurance firms for quick disposal of claims.
Maruti Suzuki India (formerly known as Maruti Udyog) is an automobile manufacturer in India. It provides passenger cars, utility vehicles and vans. The firm also offers pre-owned car sales, fleet management and car financing services.