Tata Consultancy Services Ltd.

Tata Consultancy Services (TCS) has expanded its partnership with Virgin Atlantic, one of the UK's leading airlines, to create innovative customer experiences. The strategic technology partnership with TCS, began in 2004, supporting back-end IT functions, now covers new technology programs on digital channels, contributing directly to Virgin Atlantic's vision to be the world's most loved travel company. The company now touches every point of the customer journey - from the moment customers book a flight on the website to the moment they step off the plane.

Working with the company to create a more agile technology landscape has enabled Virgin Atlantic to identify the next digital innovations, including real-time analysis of data, automated re-fuelling and various proofs of concepts in areas such as voice-enabled bookings.

Tata Consultancy Services is an IT services, consulting and business solutions provider that has been partnering with the world’s largest businesses in their transformation journeys for the last fifty years.