ICICI Bank Ltd.

ICICI Bank has crossed a milestone of 1 million users on its WhatsApp banking platform. The Bank introduced banking services on WhatsApp three months ago to enable its retail customers to undertake a slew of banking requirements from their home at a time when they are advised to stay indoors in the wake of the Coronavirus pandemic. The Bank has received an encouraging response from its customers in such a short span and aims to double the number in next three months.

ICICI Bank is a leading private sector bank in India.