Tata Consultancy Services (TCS) and Zinier have launched a digital solution to help field service organizations quickly adapt to unexpected disruptions to essential workforces and services to ensure business continuity.
The solution automates routine, manual processes, helping teams complete their tasks faster. An intuitive dashboard empowers executives to track real-time progress and drive improvements. It also helps enforce and verify PPE, as well as new onsite protocols for mobile workforces. The field service automation solution enables flexibility in scheduling and dispatching to factor in social distancing and safety precautions. Additionally, it allows customers to effectively deploy an on-demand workforce, including new subcontractors.
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years.