Axis Bank Ltd.

BSE: 532215 | NSE: AXISBANK
Large Cap | Bank - Private
1307.55
13.00 (1.00%)
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Axis Bank partners with Vernacular.ai

Date: 05-08-2020
Vernacular.ai, an AI-based SaaS voice automation platform, has entered into partnership with Axis Bank, to optimise voice AI solutions and help automate customer interactions through intelligent human-like dialogue. Being one of the earliest adopters of Voice AI technology, Axis Bank has already recorded massive success in resolving over 250,000 additional calls per month. With the integration of Vernacular.ai’s proprietary technology, the average call handling time has been significantly reduced, while enhancing overall customer experiences.

Axis Bank is the third largest private sector bank in India. The bank offers the entire spectrum of services to customer segments covering Large and Mid-Corporates, SME, Agriculture and Retail Businesses.