State Bank Of India

State Bank of India (SBI) has launched a facility on its website to help retail customers check their eligibility for one-time loan restructuring announced by the RBI. Last month, the RBI had announced a one-time restructuring scheme for personal loan and corporate borrowers affected by COVID-19 stress.

An eligible customer, however, will have to later visit the bank's branch for completion of other formalities such as signing of papers and others. The bank's retail customer will be asked to fill their account number on the relevant segment on the bank's website. After completion of OTP validation and keying in the requisite information, customers will get to know their eligibility and receive a reference number. This reference number will be valid for 30 days and within which time customers can visit the branch to complete the required formalities. The restructuring process will be complete after verification of documents and execution of simple documents at branch/CPC.

SBI is the country’s largest lender and it offers a wide range of services in the Personal Banking, Agriculture/ Rural, NRI services, SME and Corporate Banking etc.