Wipro Ltd.

Wipro in partnership with Oracle, has launched Wipro Tollway Transportation and Billing solution to enhance commuters' experience while improving profitability for tollway authorities. Tollway authorities face many challenges posed by evolving market dynamics, from the transition to cashless operations and anticipated shifts in traffic patterns to operational inefficiencies and changing customer expectations. Using this cloud-based solution, tollway authorities can improve customer experience across touchpoints by leveraging data-driven insights, and maintaining a 360-degree view.

Wipro Tollway Transportation and Billing solution supports several transactions per year, helping tollway authorities better navigate customer account management, transaction processing, grievance case management, transponder inventory management, and financial reconciliation and reporting. By streamlining these processes, authorities can increase operational efficiency and plug revenue leakages. This is achieved by integrating customer portals, commercial and operational back-office modules, financial systems, toll-tag accounts, and third-party payment gateways.

Wipro is a leading global information technology, consulting and business process services company.