Infosys Ltd.

Infosys’ Business Processing Outsourcing (BPO) arm - Infosys BPO has been awarded the 2012 Optimas Award for ‘Managing Change’. The prestigious award, recognizing exemplary achievements in workforce management, was won by the company for its success in integrating new employees from around the globe. Workforce is a globally renowned organization that provides guidance to human resource professionals on creating and operating employee benefit programs.

Infosys BPO’s growth strategy involves expanding its presence in various geographies and domains, through organic as well as inorganic growth. Considering this, the acquisitions made by the company over the past few years, have led to change related concerns such as people, processes, systems and benefits alignment, among others.

To address these issues, Infosys BPO carried out successful communication campaigns post due diligence around liability risk, cultural differences, workforce composition, organizational effectiveness, leadership, performance management, and alignment of compensation and benefits.