8.80 (0.52%) Tech Mahindra has entered into a partnership with StarHub, a leading homegrown company from Singapore that delivers world-class communications, entertainment, and digital services. Tech Mahindra is assisting StarHub to modernize its IT operations for consumer facing systems and processes, to simplify user journeys, achieve increased IT operational efficiency, and improve customer experiences. The partnership has allowed StarHub roll out product offers and business changes quicker, launch a reliable and agile platform to future-proof its investments, and fast-track innovation based on cloud native principles.
As part of this engagement, Tech Mahindra has been working closely with technology partners such as CompaxDigital, Dreamcloud and MATRIXX Software, to provide digital services and solutions in support of StarHub’s ambitious DARE+ strategy, a journey that began with a new focus on customer experience. The transformed solution includes StarHub App, a one-stop shop for StarHub's customers' needs to explore, purchase, pay for, and manage existing and new services from a single app. StarHub App is powered by a microservices based comprehensive Digital BSS suite and modern converged charging solution. The app is also integrated with an AI-friendly chatbot that provides offline support for all customer journeys.
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