Tech Mahindra Ltd.

Tech Mahindra and Indosat Ooredoo Hutchison (Indosat) have launched Google Cloud Smart Analytics and Center of Excellence (CoE) lab, powered by Google Cloud, to accelerate nation’s digital transformation. The CoE lab will focus on developing innovative solutions by leveraging next-generation technologies such as 5G, Edge Computing, Data Analytics, the Internet of Things (IoT), Augmented Reality (AR), and Virtual Reality (VR).

The lab will provide intelligent analytics to Communications Service Providers (CSPs), allowing them to generate incremental revenue opportunities through hyper-personalized experiences and offers throughout the customer journey. It will also enable enterprises to securely and seamlessly migrate large datasets to strengthen decision-making in areas like customer segmentation, experience effectiveness measurement, and customer churn reduction - or even reduce the time and resources associated with training machine learning (ML) and artificial intelligence (AI) models for business application. The CoE will also focus on meeting the business requirements of Southeast Asia’s telecommunications and enterprise market.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.