HCL Technologies Ltd.

HCL technologies has been conferred with  prestigious Asian Human Capital  Summit 2011 Award by Singapore’s Ministry  of Manpower  and Switzerland’s INSEAD  for its innovative  and impactful  people  practices centered  on its  Employee  First, Customer  Second (EFCS) philosophy.

HCL’s EFCS philosophy was recognized  for its practices that put employees at the heart  of the company’s success  based on  the belief that  organizational focus  and structures should be inverted to focus  on the value zone-the place  where frontline  employees interact  with customers  and create  real value for them.

This philosophy promotes an unconventional management style that is premised on reverse accountability to employees, grassroots empowerments and the establishment of a culture based on trust and transparency. Validating the success of the philosophy, HCL became the fastest growing IT services company in the world during the 2008-2009 global financial crisis.