Tech Mahindra Ltd.

Tech Mahindra has launched a new business unit Navixus, within Tech Mahindra Business Process Services (BPS). Navixus will combine Tech Mahindra’s Business Process Services’ automation, analytics, and consulting with Eventus’ customer experience (CX) and transformation capabilities to offer a holistic digital transformation suit to customers.

Navixus offers a suite of expanded and enhanced capabilities, including consulting, operational excellence, intelligent automation, generative artificial intelligence, CX technologies. The new business unit will also provide Contact Center as a Service (CCaaS), advanced analytics, managed services, and will guide customers from optimization to transformation. 

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.