Zomato has launched Nugget, an artificial intelligence (AI)-native, no-code customer support platform. Nugget helps businesses scale support effortlessly - highly customizable, low-cost, no dev team needed. Built over 3 years as an internal tool, Nugget now powers 15M+ support interactions/month for Zomato, Blinkit & Hyperpure. Nugget is the first product from Zomato Labs.
Zomato is an Indian multinational restaurant aggregator and food delivery company which provides information, menus and user-reviews of restaurants as well as food delivery options from partner restaurants in select cities.