Tech Mahindra Ltd.

Tech Mahindra has entered into partnership with ServiceNow to deliver next-generation broadband solutions tailored for Communication Service Providers (CSPs). The partnership offers a comprehensive vertical solutions stack that covers every aspect of a broadband CSP’s journey, including planning and building networks, managing operations, enhancing customer experience, and monetizing services.

The partnership leverages Tech Mahindra’s netOps.now platform, a pre-integrated end-to-end solution built on ServiceNow Technology, Media and Telecommunications (TMT) product suites, to unify customer care, operations, order management, and partner ecosystems for CSPs. Additionally, the solution provides AI-driven analytics, Network-as-a-Service (NaaS), Cloud-native Open Source Software (OSS) systems and intelligent automation to streamline operations and capitalize on the fast-growing ‘Everything-as-a-Service’ opportunity. Through the solution, the CSPs will be able to improve operational efficiencies by up to 50%, ensuring accelerated time-to-market and scalable broadband rollouts. The partnership marks a significant step in Tech Mahindra’s continued expansion in the global-broadband market, accelerating digital infrastructure and enabling CSPs to scale efficiently.

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise.