Tata Consultancy Services Ltd.

Tata Consultancy Services has extended its 15-year partnership with Kingfisher Plc, a leading home improvement retailer with over 1,900 stores across seven countries in the UK and Europe. Under the new agreement, the company will help Kingfisher to significantly enhance operational efficiency by deploying automation and artificial intelligence (AI). Together, both organizations will establish a joint ‘Innovation and Automation Office’ to seamlessly integrate emerging technologies and practices, while also reducing operating costs.

To advance Kingfisher’s strategic growth, the company will introduce a domain-focused application support structure aligned with Kingfisher’s product and platform approach. The company will accelerate the use of automation and artificial intelligence in IT operations by building on the success of ignio, its SaaS-based AIOps platform, along with its generative AI-powered Application Reliability Engineering solution. These technologies will provide actionable insights and enable predictive and proactive management of IT systems for the retailer.

Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses. TCS offers a consulting-led, cognitive powered, integrated portfolio of IT, business & technology services, and engineering.