HCL Technologies Ltd.

HCL Technologies has entered into a multi-year partnership to design, build and manage a future-ready IT infrastructure for The Magnum Ice Cream Company (TMICC), the world’s largest ice cream company. In the coming years, the company will deploy its AI Force platform to embed AI across TMICC’s digital infrastructure.

The company’s solutions integrate predictive analytics, improve business process observability and keep user experience at the heart of its clients operating model to deliver scalable, resilient IT operations around across the globe. Central to the partnership with TMICC is the evolution from AIOps to a NoOps operating model, enabling zero-touch automation and agentic solutions for fully autonomous IT operations.

The new partnership demonstrates the company’s innovation, agility and operational excellence within the consumer-packaged goods industry, driving technology-led transformation and enhancing customer experience. The company’s proven methodology will ensure TMICC can navigate a seamless Transition Service Agreement (TSA) exit from Unilever and establish a greenfield IT infrastructure to build an AI-powered digital ice cream future.

HCL Technologies is primarily engaged in providing a range of IT and business services, engineering and R&D services and modernized software products and IP-led offerings.