Wipro has expanded partnership with ServiceNow to implement and scale the impact of agentic AI workflows across core enterprise functions such as IT, HR, procurement, and cybersecurity. Under this expanded partnership, Wipro will integrate Wipro Intelligence, its unified suite of AI-powered platforms, solutions, and transformative offerings, with the ServiceNow AI Platform enabling organizations to streamline the initiation, orchestration, and execution of work across enterprise systems. By reducing manual coordination and improving visibility into how work progresses across core functions, enterprises can accelerate turnaround times while strengthening accountability and operational governance.
With this expanded partnership, clients can expect enhanced value through a unified experience for submitting and managing work requests across enterprise functions, policy-aligned execution with governance and auditability embedded into workflow design, improved cycle times through reduced manual coordination and handoffs, and greater operational visibility into process status, ownership, and completion.
By combining ServiceNow and Wipro’s AI capabilities, this partnership will enable enterprises to implement agentic AI at scale, as well as deliver policy-aligned actions that enhance employee experience, operational agility, and measurable business value.
Wipro is a leading global information technology, consulting and business process services company.