Hexaware Technologies Ltd.

Hexaware Technologies has entered into strategic partnership with SmartRent, Inc., a leading technology provider for apartment communities and smart operations solutions for the rental housing industry. The partnership will drive an AI-native transformation of key business areas of the SmartRent program across three connected workstreams: AI-native Customer Experience, an Intelligent Bill-to-Cash Platform Driving Better DSO, and Salesforce Revenue Cloud Advanced Implementation. 

Hexaware will play a key role in elevating SmartRent’s customer support operations with advanced Voice AI agents and intelligent orchestration across voice, email, and chat channels. This will enhance SmartRent’s customer experience, driving even higher satisfaction and service quality. Hexaware will deploy and manage an adaptive suite of bill-to-cash solutions - organizing data, insights, actions, and people to deliver better revenue operations outcomes. Hexaware will transform SmartRent’s lead-to-order process by deploying Salesforce Revenue Cloud Advanced. 

Together, Hexaware Technologies and SmartRent are building a modern operating model that connects customer experience, revenue operations, and AI-driven business transformation into a single foundation for growth.

Hexaware Technologies is a global digital and technology services company with artificial intelligence (AI) at its core and having a diverse range of customers. It serves customers across the Americas, Europe and Asia-Pacific (including India and the Middle East).