HCL Technologies Ltd.

HCL Technologies (HCLTech) and Neutrinos, a leader in AI-powered intelligent automation for insurers, have entered into a strategic partnership to enable insurers to modernize and scale claims operations through AI-led orchestration and intelligent automation. The collaboration combines Neutrinos’ AI-driven adaptive orchestration platform with HCLTech’s global delivery, integration and transformation capabilities to address inefficiencies in the claims function.

Despite accelerating AI adoption across underwriting and policy servicing, claims operations remain heavily manual and document-intensive, often fragmented across multiple systems. This partnership is designed to close that gap by enabling connected, AI-powered claims journeys across intake, assessment, decisioning, adjudication and settlement, while integrating seamlessly with insurers’ existing technology ecosystems.

By combining Neutrinos’ AI-intrinsic adaptive orchestration platform with HCLTech’s insurance expertise and enterprise-scale execution capabilities, insurers can move beyond isolated automation initiatives toward connected, outcome-driven claims transformation. The partnership enables insurers to orchestrate workflows across the claims lifecycle, without replacing existing core systems.

HCL Technologies is primarily engaged in providing a range of IT and business services, engineering and R&D services and modernized software products and IP-led offerings.