Tata Consultancy Services Ltd.

Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions organization, has been recognized as a ‘Leader’ in NelsonHall’s December 2013 NEAT vendor evaluation for Retail Banking Business Process Outsourcing (Core Banking, Mortgage/Loan, and Payments market segments).  

NelsonHall has positioned TCS as a Leader based on the company’s experience with global banking clients, its major presence in retail banking BPO; its broad retail banking BPO capabilities in mortgages, cards and deposits; and, its established onshore delivery presence.

In addition, the report recognized TCS’ custom banking platform, TCS BaNCS, as a useful tool for small and mid-tier banks, as well as tier one banks in emerging markets.  These findings were generated from a comprehensive analysis and assessment by NelsonHall of TCS’ ability to deliver immediate benefit to its customers and its ability to meet future customer requirements. In addition, TCS’ customers were interviewed and questioned for measurements of levels of partnership.