Infosys scouts for buys in legal process outsourcing business

06 Dec 2010 Evaluate

Infosys Technologies is looking for acquisition in legal process outsourcing (LPO) business and will consider domestic firms with strong client base or US firms with technologies and platforms in the LPO space. The plans for buyout in domestic market would be driven by focus on client base, credential and value play. A domestic acquisition could entail a 50-100 people firm. For the platform play in LPO, the company could look at the US market. The LPO operations are a part of Infosys BPO's knowledge services unit.

The company currently offers a full portfolio of legal services to global clients, including contract management services, document review services, intellectual property services, legal research services, litigation and administrative support services and consulting services. LPO engagements account for 60 per cent of the total knowledge services business of Infosys, with over 500 professionals and $15 million in annual revenue. Bulk of the work is done from Pune (about 400 professionals), followed by Bangalore (80-100 professionals) and Gurgaon (about 20 professionals). The company also expects to start LPO service delivery from Manila, Philippines, by the end of next fiscal.

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