As many as 11 million mobile subscribers have opted for changing their operators in the last eight months or so, with CDMA operators witnessing the maximum users shifting to the GSM platform. In the second week of June, the number of mobile number portability (MNP) requests is said to have crossed 11 million from 8.5 million in April. The maximum requests have come from consumers of CDMA players Reliance Communications and Tata Teleservices (TTSL).
Taking advantage of the MNP facility that allows a customer to change his telecom operator without changing his mobile number, more than 6 lakh customers of Reliance CDMA and 4.5 lakh of Reliance GSM have requested to exit from its network. In the case of TTSL, close to 4.5 lakh customers on its CDMA network have requested to switch, while its GSM network gained more than 1.5 lakh users through MNP.
The GSM telecom service provider Vodafone is the biggest beneficiary of the MNP facility, gaining over 1 million customers through the MNP facility. GSM players Idea Cellular and Bharti Airtel followed Vodafone in getting unsatisfied customers of other telecom players on their network. Close to 8.7 lakh customers have requested to shift to Idea and approximately 6.3 lakh customers have expressed willingness to shift to Bharti Airtel’s network. Around 73,000 unsatisfied customers have requested to shift to Aircel’s network
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