Wipro’s BPO arm - Wipro BPO has been positioned in the Winner’s Circle among the top worldwide Mortgage BPO service providers by the leading analyst firm HfS Research in its ‘Blueprint Report on Mortgage BPO’, authored by analyst Charles Sutherland.
The HfS Blueprint identifies relevant differentials between service providers across numerous facets primarily based on two parameters. Service providers placed in the HfS Research ‘Winner's Circle’ are companies that demonstrate excellence in execution and innovation.
HfS notes that Wipro is being active at seeking feedback from customers on mortgage capabilities and then building that into new offerings and solutions. The research also highlights Wipro’s capability to deliver tangible business outcomes that clients seek to achieve in partnership with Wipro and measure them with the using its Business Value Meter (BVM) framework.