Wipro, a leading global information technology, consulting and outsourcing company, has jointly won the Global Telecoms Business (GTB) Innovation award for a successful engagement with its customer, TalkTalk Group, an UK-based telecom major.
GTB is a leading European publication that covers the telecom industry and the GTB awards recognize some of the most innovative work being done around the world and projects that involve a telecom operator and a partner, working together.
Both the companies were jointly recognized for their innovative partnership. This focused on churn management and reducing customer complaints. Wipro’s in-house tool was used to help effectively manage high-risk customers. The partnership helped TalkTalk Group support an improvement in churn and reduce customer complaints through operational excellence and analytics used by Wipro.
| Company Name | CMP |
|---|---|
| TCS | 2473.50 |
| Infosys | 1181.50 |
| HCL Tech. | 1198.95 |
| Wipro | 200.65 |
| Tech Mahindra | 1474.05 |
| View more.. | |
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