Hinduja Global Solutions (HGS) has won the Gold Stevie Award in the ‘Customer Service Department of the Year’ category in the 11th Annual International Business Awards. HGS’ Gold-winning submission, described the HGS Customer Experience Blueprint, which is designed to identify, model, and document best practices when handling inbound customer service calls.
Hinduja Global Solutions, a part of the multi-billion dollar conglomerate ? Hinduja Group, excels in providing outsourcing solutions that include Back Office Processing, Contact Center services and customized ITES solutions to its global clientele comprising several Fortune 500 Companies.
