HCL Technologies, a leading global IT services provider, has been selected by Sydney Trains as a strategic partner to provide bespoke systems support services. HCL will provide end-to-end application management and support services to transform the company’s IT landscape.
Leveraging its integrated service delivery framework MaSCOT (Managed Services with Continuous improvement to Transformation) and ALT ASM, HCL will provide application development, support and maintenance services to support business and IT users improving application stability and availability for Sydney Trains. HCL will use its ASSeT Transition framework to ensure a seamless and risk free transition with zero business disruption. HCL will also be responsible for optimising the company’s application portfolio in alignment with business processes across its Australian operations.
HCL Technologies is a leading global IT services company working with clients in the areas that impact and redefine the core of their businesses. HCL utilises domain-led business process repositories, and provides tools and framework led IT and business transformation through dedicated centres of excellence for the transport and logistics industry. HCL serves eight of the top 15 logistics service providers, seven of the top 12 airlines, nine of the top 15 railroads, two of the top five hotels and five national mail companies trust HCL for their IT and business transformation.