Infosys’ InteractEdge helps Muji to personalize shopping experience for millions of customers

16 Sep 2014 Evaluate

Infosys, a global leader in technology, consulting and outsourcing, is enabling Muji, a leading retailer in Japan to deliver a superior shopping experience through real-time insights into the buying behavior of its customers. With nearly 600 retail stores and a strong online presence, Muji deployed InteractEdge from Infosys to generate higher sales through personalized product recommendations for over two million registered customers. Better understanding of customer preferences will also help the retailer cross-sell and up-sell products and build new revenue streams.

InteractEdge helps brands and enterprises enhance their customer experience across all digital touch points.The platform offers capabilities across content creation and management, democratization of access to content, personalized recommendation of content, and finally, transaction capabilities from anywhere and by anyone.

Infosys is a global leader in consulting, technology and outsourcing solutions. The company enables clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition.

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