Hinduja Global Solutions (HGS) has been featured as ‘Leader’ ranking in the NelsonHall Vendor Evaluation and Assessment Tool (NEAT) for Transformational Customer Management Services (CMS). HGS’ ranking as a Leader is based on the company’s ability to deliver immediate benefits to clients as well as meet their future requirements.
According to the NelsonHall report, HGS ranked high on transformation levers such as Transformative Framework, Training Innovation, Hiring Innovation, and Process Analytics, which are key capabilities required to deliver Transformational CMS contracts effectively.
HGS also performed well when measured against assessment criteria that included proven transformational benefits, delivery capability, financial security, and the ability to act as a future change agent.
Hinduja Global Solutions, a part of the multi-billion dollar conglomerate ? Hinduja Group, excels in providing outsourcing solutions that include Back Office Processing, Contact Center services and customized ITES solutions to its global clientele comprising several Fortune 500 Companies.