Tata Consultancy Services, (TCS), a leading IT services, consulting and business solutions organization, and Singapore Airlines (SIA) have introduced TCS CrewCollab Solution, a tablet-based mobile application for cabin crew to deliver more personalized customer service and to automate and streamline in-flight processes for cabin crew. The application has been jointly developed through a collaboration project by SIA and TCS, which leverages on SIA’s service excellence and TCS’ strength in digital technology development.
TCS CrewCollab Solution is available from TCS to airlines worldwide. It is the latest in a series of solution innovations from TCS’ Airline Innovation Lab, which provides an ecosystem for airlines to experiment with emerging technologies, helping establish TCS as a partner of choice for both co-innovation and transformation.
TCS is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services.