Balmer Lawrie & Company has signed a memorandum of understanding (MoU) with the Controller General of Defence Accounts (CGDA) for the development and implementation of an air travel module in defence travel system. The Air Travel module will be a great step towards digitization as this will not only facilitate Armed Forces personnel in booking air tickets for their official journey in a cashless environment but will also lead to online submission of travel claims. This in turn will help to create a paperless and environment friendly office and will ensure higher customer satisfaction.
Currently the Defence Travel System provides the facility of booking railways tickets to Armed Forces personnel. After the development of the Air Travel module, air tickets can also be booked on the Defence Travel System.
Balmer Lawrie & Company, a Government company and a Mini-Ratna Category / Public Sector Enterprise, operates one of the largest travel agencies in India affiliated to IATA.
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