Tata Consultancy Services (TCS), a leading IT services, consulting and business solutions organization, has been positioned as a ‘Leader’ in two Everest Group reports, the ‘Order-to-Cash (O2C) BPO – Service Provider Landscape with PEAK Matrix Assessment 2014,’ and ‘Record-to-Report (R2R) BPO Service Provider Landscape with PEAK Matrix Assessment 2015.’
The Everest Group reports analyze service providers using its Performance, Experience, Ability, and Knowledge (PEAK) Matrix for O2C and R2R business process outsourcing. Everest Group also analyzed service provider capabilities across multiple dimensions, including market success, scale, scope, technology solution, delivery footprint, and buyer satisfaction. The service providers are divided into three categories based on performance: Leaders, Major Contenders and Emerging Players.
TCS is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services.
