Wipro to transform Customer Service Desk at Nexenta

12 Jun 2015 Evaluate

Wipro, a leading global information technology, consulting and business process services company, will implement a next generation customer helpdesk management solution, powered by its artificial intelligence (AI) platform - Wipro HOLMES for Nexenta, the global leader in Open Source-driven Software-Defined Storage (OpenSDS). Wipro will also implement a Service Bot Workbench for Nexenta’s internal Technical Team.

Wipro’s solution will automate the creation of service tickets using Natural Language Processing (NLP) technologies. It will auto categorize tickets using intelligent algorithms and help Nexenta resolve issues using intelligent virtual bots and scripts. This will enable faster resolution of service tickets, enhance the overall user experience and improve productivity.

Wipro is a leading provider of analytics and information management solutions - enabling customers to derive actionable business insights from data to drive growth, enhance cost management and strengthen risk management.


Wipro Share Price

242.05 5.35 (2.26%)
01-Feb-2026 16:59 View Price Chart
Peers
Company Name CMP
TCS 3185.15
Infosys 1659.65
HCL Tech. 1668.50
Wipro 242.05
Tech Mahindra 1715.65
View more..
Register Now to get our Free Newsletter & much more!

© 2026 The Alchemists Ark Pvt. Ltd. All rights reserved. MoneyWorks4Me ® is a registered trademark of The Alchemists Ark Pvt. Ltd.

×