Havells India launches customer service call center for Southern states

06 Nov 2015 Evaluate

Havells India has launched Industry's first ever customer service call center dedicated to Southern states- Tamil Nadu, Kerala, Andhra Pradesh, Telangana and Karnataka. The call center will be based in Chennai and would offer assistance to customers in local language for greater convenience. This will also help the company to resolve customer complaints better. The company will offers its call center service in 9 languages namely Hindi, English, Marathi, Gujarati, Bengali, Tamil, Kannada, Malayalam and Telugu.

The company has also launched a range of innovative switchgear products like Automatic Changeover with Current Limiter (ACCL) and new generation Circuit Breakers (MCB/RCCB) that are designed, developed and manufactured in India. The company already is a market leader in domestic switchgear business in the country with over 28% market share.

The company’s ACCL is a fully automatic high precision microcontroller based 'Source Changeover' device that offers easy and 'controllable' changeover between main power supply and generator supply, and helps in overcoming the problem of increased downtime and disruption in key activities. The company is also the first organized sector company in India to manufacture ACCL.

Havells India is a leading Fast Moving Electrical Goods (FMEG) Company with a strong global footprint. It enjoys enviable market dominance across a wide spectrum of products, including Industrial & Domestic Circuit Protection Devices, Cables & Wires, Motors, Pumps, Fans, Modular Switches, Home Appliances, Electric Water Heaters, Power Capacitors, CFL Lamps etc.

Havells India Share Price

1424.90 -10.75 (-0.75%)
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