TCS features as a leader in workplace services by independent research firm

15 Jan 2016 Evaluate

Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organization, has been recognized as a ‘Leader’ in Workplace Services by Forrester Research, a leading independent research company, in its three Forrester Wave Q4 2015 reports, covering Global, North American and EMEA Workplace Services. For the EMEA and Global reports, the13 most significant workplace services providers were researched, analyzed and scored across 27-criteria, and grouped into three high-level buckets-- Current Offering, Strategy and Market Presence. The North American report evaluated 14 providers across 26 criteria.

In the reports, TCS was cited as a leading global application and infrastructure services provider, and was noted for increasing its footprint for all infrastructure services in the North American and EMEA reports. Moreover, it noted TCS’ strong vision for workplace services in the digital era, and cited its planned enhancements addressing the important aspects of automation, consumerization, end user empowerment, and customer experience. TCS received the highest possible score in the ‘Service Integration and Management (SIAM) capabilities’ criterion in all three reports,and among the highest scores in the ‘Vision for Workplace Services’ criterionin all three reports.

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