IT company HCL Technologies has inked a five-year, multi-million dollar deal with Deutsche Bank's capital markets arm to provide applications support solutions. Financial details of the deal were not disclosed. The service factory delivery model implemented by HCL is expected to significantly enhance productivity, driven by transparent Service Level Agreements (SLAs) and performance metrics.
Besides, country's largest software exporter Tata Consultancy Services (TCS) has also been roped in by Deutsche Bank to provide software solutions to the unit.TCS will deliver a global application service desk, ITIL (IT Infrastructure Library) services, besides other software solutions, to the bank at locations across seven countries -- the US, UK, Germany, Hungary, Philippines, Singapore and India.
