Tata Consultancy Services (TCS) has entered into long term strategic partnership with Vistara, India's fastest growing full service carrier. As per the agreement TCS will provide a broad range of IT services in the area of IT Management, application maintenance and application development to help Vistara achieve its goal in customer experience, operational excellence as well as cost leadership.
In a short span of 15 months, Vistara has rapidly expanded its footprint both in terms of network and service proposition. Vistara currently offers almost 400 weekly flights to 16 destinations in India, i.e. Delhi, Mumbai, Bengaluru, Hyderabad, Pune, Ahmedabad, Lucknow, Goa, Guwahati, Bagdogra, Bhubaneswar, Varanasi, Srinagar, Jammu, Kochi and Chandigarh (w.e.f. 2 May’16). Vistara has already flown more than 1,600,000 happy customers.
After a rigorous selection process to determine most proficient vendors in the sector, Vistara chose TCS based on its vast and proven experience of providing a comprehensive range of services and solutions to the world's leading airlines. More specifically, TCS was selected for its IT capabilities and experience in the area of airline applications, passenger service system (PSS) solutions, integration capabilities, infrastructure, consulting, vision and innovation.